Introduction
Welcome to Omniplex Software, managed by OMNIPLEX SOFTWARE PRIVATE LIMITED. Your trust is vital to us, and we value the opportunity to serve you. The terms "WE," "OUR," and "US" refer to Omniplex Software, while "YOU," "YOUR," and "USER" are used to describe those utilizing our services. These Terms & Conditions define the rules and policies governing your access and use of our payment gateway services.
We advise you to read these Terms & Conditions carefully before using our website http://omniplexsoftware.com. Your continued use of this website signifies your agreement to the terms below. If you're not in full agreement, we request that you stop using the platform. We may update these terms periodically, and your continued use implies acceptance of any revisions.
Key Definitions
"You," "Your," and "Client": Refer to anyone who chooses to browse or use services on this website.
Omniplex Software: Refers to ‘Omniplex Software Payment Services Private Limited,’ a registered company with its headquarters located at (Address). This term also includes any authorized representatives or successors of the company.
Service: Refers to the payment processing and other services provided by Omniplex Software via its platform.
Merchant: Any individual or organization holding a valid agreement with Omniplex Software to use its payment gateway services.
Customer: Refers to any individual or entity using the payment services of Omniplex Software to complete a transaction with a merchant.
Payment Account: Refers to all valid forms of customer payment, including credit/debit cards and linked bank accounts.
Payment Instruction: A customer's directive issued through the platform to process a payment to the merchant.
Business Days: Our operational days are from Monday to Friday, excluding public holidays, national holidays, and bank holidays.
Due Date: The merchant's deadline for processing a payment.
Payment Date: The date when the merchant receives the payment after processing.
Pay On Date or Scheduled Date: The date selected by the customer to execute a payment instruction, with the option to cancel or adjust it before execution.
Account Security
The security of your account information, including your username and password, is of utmost importance to us. Although we cannot guarantee 100% security, we employ robust measures to minimize the likelihood of unauthorized access. It is our priority to keep your account safe.
Eligibility for Users
Our services are available only to individuals aged 18 or older who are legally capable of entering into binding agreements under applicable laws. If you are acting on behalf of an organization, trust, or another entity, you must have the legal authority to bind the entity to these terms.
If you are a non-resident of India, you agree to comply with both Indian regulations and those of your home country. By accessing and using our services, you accept responsibility for adhering to these legal requirements and agree to indemnify Omniplex Software for any liabilities or legal repercussions arising from your actions.
A Reliable Payment Gateway
Welcome to Omniplex Software, your trusted platform for secure online transactions. We simplify the payment process for both individuals and businesses, making it easy and reliable.
Simplified Payment Solutions
Omniplex Software simplifies the online payment experience with user-friendly tools, ensuring a smooth process for both merchants and customers.
Enhanced Payment Security
Your financial data's protection is our highest priority. We use advanced encryption techniques and comply with PCI DSS standards to ensure that your sensitive information remains secure during every transaction.
Effortless User Experience
With an intuitive and easy-to-navigate interface, Omniplex Software ensures a seamless transaction experience for both buyers and sellers, saving you time and effort.
Instant Payment Updates
Stay informed with real-time payment updates. Transparency is key to our service, and we ensure you're always in the loop regarding the status of your transactions.
Instant Payment Confirmation
Receive immediate email notifications when your payments are successfully processed. Merchants benefit from the ability to track incoming payments in real time, aiding better financial management.
Flexible Integration Options
Add Omniplex Software to your site or store and start accepting payments right away. Our tailored solutions are designed to meet a wide range of business needs, allowing you to provide a personalized checkout experience.
Dedicated Customer Support
Our support team is here to assist you with any queries related to your transactions, account settings, or technical issues. We are always available to offer reliable support.
Continued Use and Acceptance
Using Omniplex Software means you accept these Terms & Conditions. We are committed to ensuring a secure and consistent payment experience for all your online transactions.
Fees and Charges
Using our services may require interaction with third-party services, and any associated fees are your responsibility. Additionally, you must have the necessary equipment, such as a computer or access device, to connect to Omniplex Software.
Omniplex Software reserves the right to collect specific fees for the services provided. These fees may be debited directly from your payment account or invoiced to you. The charges are determined based on various factors, including payment instructions, account details, and legal obligations. These fees must be paid on time, and failure to do so may result in interest charges or suspension of services, with no liability to Omniplex Software.
Customer Payment Instructions
Payment instructions from customers will be processed only after proper authentication as specified in the respective service protocols. Payments will be executed based on the method the customer selects during the payment process via Omniplex Software’s payment services.
It is the customer’s responsibility to ensure that payments for purchases on the merchant’s site are made prior to the due date. Omniplex Software is not liable for any failure in processing payment instructions due to:
Upon completion of the payment, the customer will receive an email confirmation at their registered email address. Beyond sending this confirmation, Omniplex Software assumes no further obligation.
Modification or Cancellation of Payment Instructions
Customers can modify or cancel their payment instructions using the designated platform or method provided on the website. These changes will only be considered effective if submitted and processed before the transaction is initiated on the merchant’s platform.
Security Policies
Interfering with or attempting to compromise the security of the website is strictly prohibited. This applies in cases such as, but is not confined to, the following situations:
User Rights
Account Integrity: Users must provide accurate information during registration and are responsible for protecting their account credentials.
Authorized Usage: Users are permitted to use Omniplex Software’s services only for lawful transactions and must refrain from illegal or unauthorized activities.
Privacy and Security: User data is handled in line with the Privacy Policy, allowing users to review and modify their personal details.
Transaction Security: Although Omniplex Software implements robust security measures, users must also protect their payment details to ensure safe transactions.
Service Availability: Service interruptions may occur due to maintenance or unforeseen technical issues.
Conduct Guidelines: Users must engage respectfully, avoiding any disruptive behavior that could negatively impact the platform or other users.
Intellectual Property Protection: Users are prohibited from copying, distributing, or altering any content or features of the website without explicit permission.
Account Termination: Violation of these terms may result in account suspension or termination.
Prohibited Activities
Users must not participate in the following activities:
Intellectual Property Rights
All content displayed on this website, including copyrights, trademarks, and domain names, is owned by Omniplex Software. Intellectual property rights related to user-generated content are also transferred to Omniplex Software. By accessing this platform, users grant Omniplex Software a royalty-free, transferable, and exclusive license to use, reproduce, and distribute the content they post on the site.
Data Security
We employ advanced security technologies to protect your information on our platform. Your personal and transaction data is encrypted and handled with the highest standards of confidentiality. Strong security measures are in place to prevent unauthorized access, ensuring the integrity of your sensitive information. Protecting your trust is our top priority, and we are committed to maintaining a secure environment for all your activities on the website.
Disclaimer
All services, technologies, and information offered by Omniplex Software are provided "as is" and "as available." To the maximum extent permitted by law, Omniplex Software denies any express or implied warranties, including those related to merchantability, suitability for a specific purpose, or non-infringement.
We do not guarantee that the website will meet your expectations or function without interruptions, errors, or viruses. Users take on all risks associated with their use of our services. Any material accessed or downloaded via the platform is done at the user’s own risk, and the user is solely responsible for any damage to devices or data that may occur.
While Omniplex Software maintains robust security measures, it cannot guarantee that unauthorized access will never happen. Any such unauthorized access is outside the scope of our liability.
Limitation of Liability
Omniplex Software, including its directors, employees, affiliates, or agents, will not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from the use of its services. This includes, but is not limited to, business interruptions, data loss, or financial losses.
Indemnification
You agree to indemnify and hold harmless Omniplex Software from any losses resulting from your violation of these Terms and Conditions. Additionally, you agree to indemnify Omniplex Software from any claims asserting that your use of the service infringes on intellectual property rights, legal provisions, or regulations.
No Waiver of Rights
If Omniplex Software does not immediately enforce any part of these terms or delays in exercising its legal rights, it shall not be interpreted as a waiver of such rights or provisions. Every right reserved under this agreement remains fully in effect unless explicitly waived in writing.
Personal Use & Non-Assignable Access
Access to the platform and its offerings is granted solely for your individual use and cannot be transferred or reassigned. However, Omniplex Software retains full discretion to transfer, assign, or sell any of its rights or obligations under these terms without limitation.
Validity of Provisions
In case a specific clause is found to be unenforceable under applicable law, that clause shall be excluded without impacting the enforceability of the rest. Any invalid term will be replaced with a provision that closely matches the original intention and remains legally enforceable.
Electronic Notices & Communication Consent
Omniplex Software may communicate important information or legal notifications using the contact details you've provided, either via email or postal service. You acknowledge and accept that communication may be sent to you electronically through your use of the platform. If you wish to withdraw this consent, a formal request must be submitted. However, Omniplex Software is under no obligation to store transaction records permanently and may, at its discretion, remove or decline content without prior notice.
Applicable Law & Legal Jurisdiction
This agreement falls under Indian legal authority, and arbitration will be the chosen method for dispute resolution. Jurisdiction for legal proceedings lies exclusively with the courts of India. Omniplex Software bears no responsibility for compliance with regulations or laws outside of Indian territory.
Right to Modify Terms
Omniplex Software reserves the authority to alter, enhance, reduce, or discontinue parts of its services, features, or content at any time. Changes may be made without prior announcement and are effective upon update.
Get in Touch
For any inquiries, feedback, or concerns regarding the Terms and Conditions, please contact us via email at support@omniplexsoftware.com.